Be Warned, Pretend insurers - Norwich Union Direct will find an excuse not to payout or accept a genuine claim!  Norwich Union Direct has many excuses why they shouldn’t payout on a claim.
We were burgled on Christmas Day (2007) whilst visiting family. Amongst the items stolen were an old Video8 Camcorder, a 4 year old decent but cheap 8Mp digital camera and a 2 year old Canon EOS 400D camera which I do not own personally. There’s no way of finding receipts, which are over 4 years old so Norwich Union Direct have told me they will not payout on these items.
I have a friend staying with me for a few weeks who owns the EOS camera and they wont payout for that because I didn’t let them know I had a lodger! (he’s a friend in a predicament… not a lodger.)

I’m struggling to decide if the burglars are the greater scum. They stole from me once but it’s dam obvious Norwich Union Direct are also thieving from me but every month! There’s nothing more frustrating than paying insurers - Norwich Union Direct - to insure us against loss of possessions due to burglaries etc to learn all they have done is taken your money whilst pretending to insure us.How do we determine which is the greater theft?